There’s no question that implementing a video on your e-commerce site can be good for business...  more

Online customer service employs real humans.

Want a real human being to talk to when seeking out customer service online? How do you know you’re not chatting with a bot?...  more

Need a boost? Try “Brand Piggybacking”.

Check out this interview during the OMMA Video Event in L.A. with digital strategist Rob Schwartz, who explains the concept of “Brand Piggybacking” to enhance your digital engagement strategy. Enjoy...  more

MSN Video gets a Bing facelift.

Microsoft ups their video search offering by launching an all-new Bing video search engine which replaces the MSN video search... more

The strengths and weaknesses of Suburu's "squeaky clean" campaign with a few take-aways for small and medium sized businesses.

Article Writer - Do You Need One?

Content is king. Your web presence needs content that your audience will be interested in, period. People go to websites for the content they provide. They read web comics for amusement, visit consumer advocacy sites to inform themselves, visit political blogs to find causes to champion - in short, people visit websites to find things out...  full article